We operate a ZERO tolerance to anti social behavior
This is in place to protect everyone living in shared accommodation.
The accommodation we provide is safe, secure and without problems caused by anti social issues.
Anyone who falls into the category of causing a nuisance or starting to cause issues that will eventually fall under anti social behavior will be issued with their notice to leave.
No ifs…… No buts
In all the time we have managed shared properties we have only had to issue this once !
We are very pleased that properties run in brilliant form and everyone can get along together.
Please do not add yourself to list
If you live in our shared accommodation, then your a professional, worker, contractor or mature student . You will not want your time ( outside of work and studies ) with the added stress of falling under anti social behaviour.
Our Anti Social Behaviour policy is part of the tenancy and documents you signed at the start of the contract. Please spent time to read through.
Should you feel that there are any issues during the tenancy with regards to Anti – Social behaviour , you can report these confidential through to Property Management.
It is really important as tenants you all take an active role in disposing rubbish at the property , making sure the waste gets presented correctly each week.
This avoids problems with the amount of rubbish that is disposed week2 week
Rubbish wont have a chance to build up
Causing flies, pests and other nuisances .
All tenants are responsible for this
Bin Rota: If your house does not have a rota in place. Please arrange this between you all. Start with room 1, Then next week room 2 until you go through everyone , then start again.
Use the chat group to discuss , remind your housemates of their duty.
Missed waste collections , will result in further charges being added to your account
As landlords we have a duty to ensure you all know how to present the waste at the property and you are all taking active part is disposing the waste every week correctly.
The property has a green a blue bin ( Brown bin is for gardens)
Green is your general waste
Blue is recycling
FIND OUT RUBBISH COLLECTION DAYS ON THE LOCAL COUNCIL WEBSITE
https://www.gov.uk/rubbish-collection-day
BULKY WASTE
If you have bulky waste . Ie: you purchase a tv and have a large box to dispose of or other items that will fill up the waste – these items need to be arranged to be collected either by the council or by a private firm and paid for by you.
If you notice waste dumped at the back of the property you can report it on the council site . Fly tipping. Please report to ensure you don’t get accused of fly tipping.
Do not dump your waste or items in the street. You will be fined for fly tipping. ( council will search the rubbish and trace it back to the owner)
Always present the bins on the day of the collection or if the collection is early morning, then please present the bins the night before.
Always make sure the bins are brought back in that day. Believe It or not but there is a truck that goes around and takes all the bins that are not brought back in.
If this happens new bins have to be purchased at a cost of £25.00 per bin – This cost passed to all tenants.
BRING THE BINS IN THE SAME DAY – AFTER COLLECTION
When moving in – out of the property, please note the extra waste you have, must be collected by either council collection or private firm. It does not go into the weekly waste. This will make the general waste more than it should be and create a over load.
Each bin is collected on a fortnightly basis. If everyone can stick to the rules around rubbish its easily managed.
If you recycle , it will cut down the amount of waste going to general waste.
DO NOT PUT THE WRONG ITEMS IN THE BINS
If you put the wrong items in the bin, the bin truck wont tip it and will leave the bin until you correct the waste inside.
If this happens remove the waste that shouldn’t be there and re present the bin on the next date.
If the bin has a missed bin collection. you can report it on the council site (ONLY WHEN THE TRUCK HAS MISSED THE BIN – NOT WHEN YOUR RUBBISH IS NOT PRESENTED PROPERLY )
Many Tenants are now booking their accommodation before arrival using our property tours online.
The property tours have proved successful throughout the pandemic when viewings were restricted.
Our NHS staff are often coming in to work in the UK from over seas and benefit from as much help as possible to secure their accommodation.
When you advertise your property with us and you will get a property tour created for your property as part of our management package.
Click the picture below for a look around this house .
We Support NHS Staff
Rooms 2 Let continue to support our NHS Workers. We are offering deals on all our accommodation when you quote our discount code.
We currently provide homes to many workers within Sunderland South Tyneside Hospital.
We pride ourselves on proving excellent shared homes with great facilities.
Brilliant supportive communities
We have our own maintenance team and carry out regular visits to communal areas to ensure safety, security and good order
We have cleaning teams providing regular cleaning services to all communal areas keeping properties clean.
We have honest friendly staff who will look after you from first point of contact. We will always ensure to point you towards the best suitable accommodation possible.
Every shared property has its own chat groups to be able to communicate with each other effectively . This are monitored by our management.
We also provide family homes if you are looking for non shared homes for your family.
Homes can be fully furnished. All within distance to the hospital. Our homes are to excellent standard and fully managed by our excellent team .
Contact us today for help to find a home and receive discount
Check out our profile online for more information
En-Suite Rooms for Rent Sunderland
ROOMS FOR RENT SUNDERLAND
We provide beautiful HMO accommodation in Sunderland. Locations close to Sunderland Royal Hospital, City Centre, Doxford Park, Monkwearmouth and Roker.
Easy access to A19 and Washington for industry workers . Rooms , flats and studios within walking distance to City Campus and St Peters. Metro stations on location for commuting to Newcastle & Gateshead.
Properties are safe and secure and conform to legislation, beautifully decorated and furnished throughout.
Rent includes all the bills- with one easy payment per month.
Rooms for rent in Sunderland
from large double rooms to great en-suite rooms.
Viewings can be arranged through the website or by contacting us direct.
We can arrange viewings through what’s app, if you need to arrange accommodation before arrival. We also have 360 tours available Online.
ROOMS FOR RENT SUNDERLAND
Register today to keep updated with new STOCK
The HMO Letting Agent
Meet The Owner –
Vikki Marie Bond, M.A.R.L.A . Managing Director of Rooms to Let North East.
Vikki has 20+ years letting experience
Thank you for taking the time to check out our website.
LITTLE BIT OF HISTORY:
I started working with properties and HMO straight out of school, way back in the late 90s. A lovely stern lady at a training event decided my fate and sent me off to an Estate Agent office in Sunderland to start my work experience. A different time then. Earned £30 a week for 40 hours work.
That £30 a week taught me a lot and gave me a taste for working hard.
After getting my head down in the Letting & Property Management Department, i became addicted to work and I was often told off by my boss for not going home at the end of the day. I loved work! I loved meeting new people and loved how action packed the work was. Everyday was a new day with new experiences. I was like a sponge just soaking up as much knowledge and experience that i could.
Property was not my chosen path and not my end goal by far. I always wanted to work in Social care / Children services. In 2003 i planned a chosen career and worked towards going to University. Gaining distinction in Child Psychology at college, decided to work towards change. By this time in life , i also had a 1 yr old son and was working 2 other jobs and the properties.
In 2003 I was receiving many referrals and recommendations. Students all referring their friends to me for properties in Sunderland. As I filled more and more Student Housing, I was also collecting more houses to manage from recommendation of landlords/ investors. Life plans got pushed further and further behind and i kept on working hard in the property industry.
By 2006 HMO licencing came into play. Houses were all getting upgraded, brought up to date with fire safety and licenced to meet the rules.
More changes more rules. More work. More time went by. Amazing when your busy how quick life flashes by. Somewhere around this time id realised my chosen career plans had been shelved for so long and i couldn’t actually see myself doing anything else than property because i loved all areas of it and it had become life.
By 2010 with ever changing legislation I decided to make Lettings my career. I wanted to ensure I had a worthwhile career after ditching off my social work dream and ensure i was always in the know and up to date. I started my studies of ARLA now Property Mark and continued working hard at the job I loved.
Now its 2025!
JUST like that in a blink of an eye , WOW what a journey! From a young lady working in the industry from 16 years old to the good (old) age I am now.
Property Management:
We work hard with our property management team. Making sure the HMO houses are always visited regularly to keep up with compliance. We manage tenants in long term family homes too. HMO checks every fortnight. Regular property visits are 3 and 6 months depending on the property / tenants.
We have a team of contractors that maintain and look after repairs / work and refurbishment.
Our Safety Team for all required certification
Fire Safety Contractors looking after the Fire Safety of Buildings.
Cleaners that attend to communal space every fortnight. Combined with our staff carrying out checks and ensuring the houses are free from issues.
We have all the tech / tools to ensure the smooth running of management and abide by the ever-growing legislation. Top TECH to keep up with compliance.
We are always training in new technologies and taking on new processes to ensure we are working to our best abilities. Might be a 80s girl but not afraid of Technology. (except tik tok)
Big changes due again , we have adapted through change throughout the years. Now is no different. Just easier because of the resources now and the technology.
Lettings:
We receive a lot of our customers through recommendations. We work hard on our reputation and have housed a lot of tenants over the years. We have our own marketing , website and are registered with online portals.
All tenants are assessed in full and complete their references. We have a wealth of experience with matching up tenants in HMO- house share.
90% of our long term family housing is advertised and let through our own leads. Properties hardly ever making the open market. The properties let before the current tenant vacates.
When we receive a notice the accommodation is assessed in a pre check and any work for turn around organised to ensure a seamless change over and no or min voids, gaps in tenants. Something learned from the 90s with the huge summer turn overs.
Qualifications/ Education :
Every year we undertake continued professional development to ensure up to date with new changes.
We undertake this with Property Mark our Regulatory Body and other Property Professional Providers .
Experience / Knowledge
Over all the years of property management experience, id love to say we have seen it all. There is always room for a new scenario to pop up. Its vital to have experience and knowledge in Property Lettings & Management, especially now more than ever. When NEW scenarios crop up, we are blessed to have worked hard on being part of Property Mark. Having the support and guidance of Property Mark behind us, always someone to reach out to for assistance to the unknown.
Regulation:
To give our customers peace of mind. We have been preparing for the Regulation of Property Agents. Rooms to Let already operate a Transparent & Professional Agency. We work hard on continued professional development to maintain our Professional Memberships. We are members of Property Mark , We are members of the NRLA. We have Property Redress Scheme. Client Money Protection – ring fenced Client accounts and the required CMP Insurance. Fully insured both Public and Liability Insurances. Deposit Protection. ICO Data Protection.
The Goal:
Created Rooms to Let in 2015 to jump into a market for affordable homes for our NHS. We seen a need for more room lets for Professionals/ workers and NHS. These were our main customers coming for help to find homes. From rooms to long term housing solutions for their families. At the time there was a shortage of places. The student market took a tumble after Purpose Built Student Accommodation swept the market.
We decided to convert our student places over to professional Co- Living Houses to meet the demand we were receiving from Customers looking for rooms and housing in the North East.
We wanted to supply safe ,secure, good places for people to live.
Went from filling up houses with groups of students and having to turn most of our portfolio around each summer with new students.
To having more long term professional – working tenants coming to work in the North East. Turning around available rooms instead of full houses.
Already working the market so long and seen the change. Adapted the stock towards the demand that was needed.
Proud of Rooms to Let and where it went and how well it worked. Through nothing else Rooms to let was born and grown out of extreme hard work !!! Rooms to let was created from zero pounds – only hard work went in. Who can say that Zero Investment- No funds, loans Nothing!. Everything you see today with Rooms to Let was created from its own growth from recommendation of others for good all around service. Many Years of Dedication to the JOB. ( yeah exhausting)
Goals and visions of 2015 – to make a Room Let Agency to cover the market demand and be a”Professional Room Let Agent” Rooms to Let – A go to for place for Great Accommodation.
working hard on the career and goals each year , as well as jumping through all the hurdles of legislation.
Our goal is to keep providing great accommodation and housing to tenants in the North East.
As well as taking on lots of new studies, we have many new projects in the pipeline for the North East and are providing lots of new rooms in key areas of the North East. We have some lovely New Family Homes for our NHS tenants waiting patiently for great places to be available.
We are also moving our office from Gateshead to Durham in 2025 ! Hopefully find the time for this.
Technology:
We are always evolving taking on new Tech to make our tenants, landlords and our lives easier. Ring Fenced Accountancy Software , CRM, Property Management Software. AI systems.
Landlords who work with Rooms to Let know ..
Full Compliance
A great service
Min voids
New technology
No stress , that’s our job
Have a Professional Agent who is up to date with legislation/ accreditation.
Required ring fenced security client accounts
Fully insured
PRS- registered
ICO – data protection
Years of experience with HMOs and other lets
Years of experience with Single let family homes
Specialist HMO agency that can let Rooms / Studios
Landlords with single let / family homes -pre qualified / referenced tenants picked out from our CRM system. Majority have had 6 months service before hand.
Here are some Reviews :
Registration
Be the first to know about new properties. Register your details with us today and we will keep you informed. (we will only contact you about properties & rooms)
