What to look for in a Letting Agent

When choosing a letting agent or Property Professional you can consider the following.
  • Accreditation- Redress scheme, Property Mark
  • Insurances – are they adequately insured
  • Do they have client money protection (are you protected)
  • Service, does the service match what you need
  • Marketing – are they proactive and marketing in the right places
  • Maintenance
  • Inspections
  • Fees and additional fees
  • What references and checks are carried out on tenants
  • Do they cover right to rent
  • Systems
  • Do they know about HHSRS
  • Do they know the legislation and whats expected of them to keep you out of trouble
  • Who deals with repairs and how is this carried out

 

How do Rooms to let fair , when looking at the standards to finding the right letting agent ?

Accreditation Rooms to Let NE

Rooms to let are accredited agents and are accredited through Property Mark ARLA and have PRS Redress scheme.

Check the news tab – Landlord info to see all certificates 

Insurances

Rooms to let are fully insured to for Public liability and Professional Indemnity

Check the news tab – Landlord info to see all details

Client money Protection

Rooms to let hold ring fenced accounts and hold the required client money protection. All agents operating in UK must have this !

Check the news tab – Landlord info to see all certificates 

Services

All of our services and charges are available in the news tab – landlords information . We supply tenants for rooms and single let housing in the North East.

Marketing

We market our properties on On the Market, our Website, CRM, specialist room let portals and to our contacts within the companies we help find staff find accommodation.

Inspections

We carry out all our  inspections in Spring and Autumn each year.  Spring time and Autumn are brilliant times to inspect properties.  Spring after the hard winter.  Autumn before the winter to address any issues that might be un known before the hard winter sets in.

As well as the average 6 months inspections , we carry out communal checks at HMO properties each fortnight to check the safety of the property. Rooms can be checked 3-4 months into tenancy just to ensure all is good.

  • Health and Safety
  • Fire Safety
  • Waste management

Fees and additional Fees

All our fees are here to see, Go to News landlords and services and charges

Right to Rent

All tenants are screened for the right to rent.  We have a system to track all right to rent tenants. To ensure their visas are all up to date.

Systems

We have an excellent system to track all tenancies and rents.  Our system covers all legislation to ensure that all areas are covered .  Keeping everything right.

Our ring fenced account is automated and tracks all rents and money due.

Legals can be instructed once any accounts fall into arrears

HHSRS

Health and Safety Rating System is in place to ensure the tenants safety.  All properties are checked and inspection with this in mind .  Any risks highlighted are addressed.

Legislation

Rooms to let carry out yearly CPD with courses to ensure they are up to speed with the latest things to be going on in the PRS.

Dealing with repairs

Tenants can report their maintenance through an app.  The maintenance is then allocated to a contractor and tracked through each stage of the repair