When Choosing a Letting Agent / Property Professional

When choosing a Letting Agent or Property AGENT you should check out the following to ensure you are protected.
  • Accreditations-  Like Property Mark
  • Redress Scheme- PRS or The Property Ombudsman
  • Insurances – are they adequately insured, Public and Professional
  • Do they have the required client money protection (is your money protected)
  • Service Offered, does the service match what you need
  • Marketing – are they proactive and marketing in the right places?
  • Have the right team of Contractors / Maintenance
  • Do they carry out regular Inspections
  • What are all the fees and any additional fees
  • What references and checks are carried out on applicants
  • Do they check the right to rent of all applicants
  • Do they have good Systems in place for compliance
  • Do they know about HHSRS and fit for Human Habitation ACT
  • Do They know about Awaab Law and how to monitor and address this and time limits.
  • Do they keep up to date with ever changing legislation and whats expected to keep you out of trouble
How do Rooms to let fair ?
Accreditation Rooms to Let North East

Rooms to let are accredited agents and are accredited through Property Mark- ARLA & Hold required Client Money Protection.  All our certificates can be found here online.

Insurances

Rooms to let are fully insured to for Public liability and Professional Indemnity.  All our certificates can be found here online.

Client Money Protection

Rooms to let hold ring fenced accounts and hold the required client money protection. All agents operating in UK must have this ! Our certificates can be found here online.

Check out all of our services

All of our services and charges are available in the news tab – landlords information . We supply tenants for rooms and single let housing in the North East.

Marketing

We market our properties on On the Market, our Website, CRM, specialist room let portals and to our contacts within the companies we help find staff find accommodation.

Inspections

We carry out all our  inspections in Spring and Autumn each year.  Spring time and Autumn are brilliant times to inspect properties.  Spring after the hard winter.  Autumn before the winter to address any issues that might be un known before the hard winter sets in.

As well as the average 6 months inspections , we carry out communal checks at HMO properties each fortnight to check the safety of the property. Rooms can be checked 3-4 months into tenancy just to ensure all is good.

  • Health and Safety
  • Fire Safety
  • Waste management
Fees and additional Fees

All our fees are here to see, Go to News then -landlords and services and charges

Right to Rent

All tenants are screened for the right to rent.  We have a system to track all right to rent tenants. To ensure their visas are all up to date.

Systems

We have an excellent system to track all tenancies and rents.  Our system covers all legislation to ensure that all areas are covered .  Keeping everything right.

Our ring fenced account is automated and tracks all rents and money due.

Legals can be instructed once any accounts fall into arrears

HHSRS

Health and Safety Rating System is in place to ensure the tenants safety.  All properties are checked and inspection with this in mind .  Any risks highlighted are addressed.

Legislation

Rooms to let carry out yearly CPD with courses to ensure they are up to speed with the latest things to be going on in the PRS.

Dealing with repairs

Tenants can report their maintenance through an app.  The maintenance is then allocated to a contractor and tracked through each stage of the repair