All posts by vikki Bond Hmo Letting Agent

Apply for your new Home

It is quick and easy to secure your perfect place.

Things to consider

• You will need to pay the holding fee for the room to be held and secure for you whilst you complete the application.
• You will have 10 days to complete the application and upload your ids.
• The holding fee paid comes from the balance due on completion
• Once we accept and approve you , if you change your mind you will lose the holding fee.
• If we do not proceed , you will get the holding fee back
• If you give fraudulent information or delay the process past 10 days . you will lose the holding fee.

1. We will require your full name, email and contact number, we will require the details of all applicants.

2. We will need to know the date you would like to check in / for the tenancy start

2. You will be invited to our management platform to complete your application.  Please fill in the application and upload required IDs.

You will need to pay a holding deposit of 1 weeks rent to the details below.

The holding deposit is not a extra fee, this amount comes off the final balance due on completion.

Rooms to Let NE Ltd

Account 29933277

Sort code 50-00-00

You should reference your holding deposit with the reference given in stage one of the application process.  Once you have sent the holding fee.  Please acknowledge by pressing the button in Tab 1 – sent the holding fee.

Your manager will confirm this when received.

• Each part of the process , you will receive updates in the COHO portal, so you can keep track of progress.
• For referencing to be a smooth process, best practice is to upload all the required ids and add your information.  Without missing vital information.
• This Holding fee holds and secures the room for you whilst you complete our application and  referencing.  If you do not pay a holding fee , we cant stop another applicant from securing the place.

Move in Costs:

DEPOSIT : 5 weeks rent as a deposit or 1 months rent as stated in your application form

RENT : 1 months rent before collection of keys .

the holding DEPOSIT you initially paid is deducted from the balance due before CHECK IN

YOU MAY BE ASKED FOR A GUARANTOR :

Depending on your circumstances , you may be asked for a guarantor. In that case you will need to complete the Guarantors name, contact number and email into the reference application.

NO GUARANTOR ? – NO PROBLEM :

NO Guarantor ? No problem !

Below is a summary of items you should get ready for your application

• Passport
• Visa
• Bank statement
• Proof of address
• Share code- Right to rent
• Employment details
• Income details
• CAS letter
• Guarantor info – if needed
• Proof of student status and id
• Current or previous landlords
• The last 3 years of addresses

Any questions , please do not hesitate to contact your agent.

We estimate the confirmation and signing of contracts , takes place within 10 working days . A little longer in peak season .

Once successful ….

• You will be invited to our tenant portal  to review and sign your documents.  We will set up your account.
• Review and sign all contracts ,
• You will automatically receive all these in an email once complete.
• You will pay the remainder of your monies due.  Deposit  – first months rent less the weeks rent already paid to secure.

You pay this too the details below.

Rooms to Let Ne Ltd

Sort code 50-00-00

Acc no.  29933277

The deposit is held in DPS and the certificate will be in your tenant account for you to view online.

We will then invite you to Rooms to Let North East – tenant Perks Scheme for you to get discounts on top brands whilst you stay with us. You will have access to your tenant portal and access to report maintenance . As well as added to our chat group.

Welcome to ROOMS TO LET North East

We hope you enjoy your stay….

Rooms to Let North East is a house share specialist agency – we provide many homes to working professionals, students, contractors and health care workers in the North East. Areas, Newcastle, Durham, Sunderland, Washington and Darlington.
We help each individual find the perfect room. Sharing homes with like minded people.
Many properties have made snappy 360 tours – you can view online – reducing the stress of searching for the perfect place
We have a friendly team – property manager, cleaners, maintenance and fire safety
All bills included – meaning one easy payment per month
Low deposits – Low move in costs
Free complimentary Wifi
House chat APP- Communicate easily with your housemates and keep updated

Join our app to keep a check on your tenancy and track your payments. Join our rewards scheme . Live in affordable, safe, secure accommodation. We are Property Mark Accredited

All houses have been equipped with the following.

Henry the Hoover – He is fantastic and bomb proof.  Please check all areas before you hoover your space.  Make sure your not sucking up socks and pants to break him.  He certainly doesn’t like munching up yesterdays underwear.

Hoover bags – Please keep on top of changing Henrys bag.  He wont work to efficient if hes full up.

Henry Repairs- Please investigate the Henry for blockages and if the bag is full.  Also check out the Henry repair man! on you tube.  He is great.  Not much can ruin a Henry.

A Mop- For any spills or messes.  The Mop is Just the bad boy for the job.

Mop Bucket – To compliment your mop is the Mop Bucket.  Designed for wringing the mop to avoid excess water everywhere whilst cleaning.  From mopping up all areas, or just keeping your en-suite and bathroom clean and hygienic to use.

Sweeping Brush- To sweep any areas that require.  Please keep all floor areas nice and tidy.

Dust pan / Brush- For small spillages areas that need a clean up.

Your communal areas are attended to every fortnight.  Our cleaning contractors don’t attend to your own personal space.

They wont remove personal belongings – unless instructed by management.

Please ensure

• You don’t leave personal items in the communal space.  These will be removed and disposed of.
• Clean up after yourself at all times
• Keep your personal space clean / tidy and free from germs
• use the Tools supplied to ensure the communal area / your own space is clean and tidy for your own health.

Any issues with cleaning can be reported to [email protected] Big or small we want to know.  We want everyone to have a good experience .

• Any issues with other housemates not cleaning or making a mess
• Housemates dumping waste
• Issues with the cleaning team

Please respect the house and your space

Please find our guide to the perfect rental property

We have professionals looking for long term homes in the North East.  Need good quality homes.

Many of our tenants stay with us from HMO and live with us as long term tenants, often with family. Initially tenants will come to us new to UK.  Most often with jobs in the local hospital, care workers or social workers. Once they settle here they will either expand to being a couple, or a small family or they have family that will join them in the UK and will require suitable housing .

Like an apartment , house or family home. Depending on their circumstances.

• Areas

We need housing for long term tenants in all areas.  Close to places our tenants work or by good transport links and schools / colleges.

• Rents

Once set up with Rooms to let Services , we can assist with finding the perfect places and advise on rental levels at that time.

• Top tips

We can assist with ensuring the house is in line with health, safety . Future proof and fit for purpose.  The house set up is important and will help with making sure its a stress free property.

If your rental is not set up correctly from the start , it can cause a whole load of stress you don’t need.  Don’t make the mistakes.  We have a lot of knowledge and experience to help you avoid the common situations.

• Refurbishment / blue print plan for the perfect model

Make sure the rental your setting up is going to make you money and not lose you money.  Its important to factor in everything from day 1.  To ensure the rental will be successful and not a drain on your bank account.

• Our tenants that graduate through to long term homes have already lived with us for at least 6 months.  We have been able to monitor closely on their behavior to being a good tenant, cleanliness , responsible and how they have maintained their rental account.
• We advertise all of our single let properties through our CRM before they find the market place.
• We have a lot of referrals day – day from tenants recommending us for accommodation.  Each tenant is checked and vetted and have gone through canopy references.

If you are looking for Rental Properties to Let to tenants in the North East , Please contact Rooms to Let Ne .  We can help you get the right ones.

Please some information on Landlord thermostats used in HMOS.

Worth researching and checking each one to assess which one you would like to operate.

You tube is good for checking how each one works and ease of use and maintaining.   Click on the images below to take you to the websites / sellers.

Please find details on pay meters and set up

Information for Landlords

Rooms To Let North East

Rooms to Let North East, a House Share Specialist Agency.  We provide many homes to Working Professionals, Students, Contractors and Health Care Workers in the North East.
Areas Newcastle, Tynemouth, Durham, Sunderland, Washington, Seaham , Darlington and Stockton.   Managing director has been providing accommodation in the North East since 2000.

We help each individual find the perfect place. Advise on suitability, location etc. Especially for NHS workers coming to the North East to work. We have a top reputation for helping find safe , secure homes, close to schools and networks.

We provide 360 online viewings, Zoom Viewings and Whats app viewings ,reducing the stress of searching for the perfect place.

We have top technology to keep in line with compliance, especially multiple tenancies and the legislation that comes with HMO, Selective licensing.

Tenants have their own Tenancy account / portal where they can access their tenancy details & documents, report maintenance and message direct.  Tenants are kept up to date with invoices / statements of their rent account to keep them in line with rent due.

We are regulated through Property Mark & hold the required ring-fenced client accounts, fully insured.

We Property Mark Members and part of the Property Redress Scheme.

A Personal Service

We are a small business, with a hands-on owner, and are therefore able to offer a personal and friendly service, whilst at the same time maintaining a high standard of competence and professionalism.

Competitive Rates

Our fees are competitive as we have less overheads than high street agents. We are particularly committed to investment Landlords and savings can be made on the smallest of portfolios.

Carefully Selected Quality Tenants

Drawn from a continually updated register, all prospective Tenants are thoroughly referenced and credit checked. In some cases we will also require a guarantor. Tenants set up their account with canopy grow- Tenant Passport.   This helps tenants record their rent paid to enable them to use the information to increase their credit scores & eventually get on the property ladder.  It also keeps a tenant history , so tenants that take part, stand above the rest can use their passport to show they are good tenants .  Even before booking a viewing.

Initial Appointment At The Property To Be Let

For our initial meeting we will be pleased to arrange an appointment at the property to be let, at a time convenient to yourself. If you prefer, this can often be arranged for a time outside of normal working hours, if this helps to fit in with your daily schedule.

Levels of Service offered

Outlined below are the two basic elements of our Service.

Full Management

• This is our inclusive Service, which provides for the marketing of the property and carrying out viewings, leading to the introduction and vetting of a prospective Tenant. This proving satisfactory, we will then go ahead and prepare the tenancy agreement, and if required an inventory. The Tenant will then be checked in against the inventory.
• During the tenancy we carry out periodic inspection visits. Should these bring to light any maintenance issues, we will (within the confines of our Management Agreement) recommend, oversee and account for any necessary repairs.
• Collecting and processing of rental payments is also part of the Service. These will be credited automatically to the Landlord’s nominated bank account.
• Towards the end of the tenancy, we will liaise with the Tenant, and renew the tenancy agreement or arrange to check them out as applicable.

This service is suitable for those Landlords who are not residing locally, or would rather not deal with the Tenants directly, preferring all aspects to be handled by an Agent.

Letting Only

• Our Letting Only Services includes marketing of the property and carrying out viewings, leading to the introduction and vetting of a prospective Tenant. This proving satisfactory, we will then go ahead and prepare the tenancy agreement, and if required an inventory.
• Following this, the first month’s rent will be collected and credited to the Landlord less our agreed fee. Managing the tenancy, including the maintenance and rent collection, will then be the responsibility of the Landlord.

General Practical and Legal Issues

Preparing the Property

We have found that a good relationship with Tenants is the key to a smooth-running tenancy. As Property Managers this relationship is our job, but it is important that the Tenants should feel comfortable in their home, and that they are receiving value for their money. It follows therefore that a well presented and maintained property in a good decorative order will go towards this, whilst also achieving a higher rental figure. Tenants are also more inclined to treat such a property with greater respect.

General Condition

Electrical, gas plumbing, waste, central heating and hot water systems must be safe, sound and in good working order. Repairs and maintenance are at the Landlords expense unless misuse can be established. Interior decorations should be in good condition and preferably plain, light and neutral.

Furnishings

Your property can be let fully furnished, part furnished or unfurnished. Which of these is appropriate will depend on the type of property and local market conditions. We will be pleased to give you advice on whether to furnish or not and to what level. As a minimum you will need to provide decent quality carpets, curtains and light fittings. Remember that there will be wear and tear on the property and any items provided.

Personal items, ornaments etc.

Personal possessions, ornaments, pictures, books etc. should be removed from the premises, especially those of real or sentimental value. Some items may be boxed, sealed and stored in the loft at the owner’s risk. All cupboards and shelf space should be left clear for the Tenant’s own use.

Gardens

Gardens should be left neat, tidy and rubbish free, with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard, provided they are left the necessary tools. However, few Tenants are experienced gardeners, and if you value your garden, or if it is particularly large, you may wish us to arrange visits by our regular gardener.

Cleaning

At the commencement of the tenancy the property must be in a good clean condition, and at the end of each tenancy it is the Tenants’ responsibility to leave the property in a similar condition.  We appreciate tenants are not professional cleaners & we will organise a professional clean to bring the tenancy back inline for re letting.

Information for the Tenant

It is helpful if you leave information for the Tenant, e.g. on operating the central heating and hot water system, washing machine and alarm system, and the day refuse is collected etc. ( for management, please ensure these details are added to the property information within the management agreement.)

Keys

You should provide one set of keys for each Tenant. Where we will be managing we will arrange to have duplicates cut as required.

Other Considerations

Mortgage

If your property is mortgaged, you should obtain your mortgagee’s written consent to the letting. They may require additional clauses in the tenancy agreement of which you must inform us.

Leaseholds

If you are a leaseholder, you should check the terms of your lease, and obtain any necessary written consent before letting.

Insurance

You should ensure that you are suitably covered for letting under both your buildings and contents insurance. Failure to inform your insurers may invalidate your policies.

Bills and regular outgoings

We recommend that you arrange for regular outgoings e.g. service charges, maintenance contracts etc. to be paid by standing order or direct debit.

Council tax and utility accounts

For single let property lets ,we will arrange for the transfer of Council Tax and utility accounts to the Tenant. Meter readings will be taken, allowing your closing gas and electricity accounts to be drawn up. All these matters we will handle for you, however Telephone lines will require instructions directly from both the Landlord and the Tenant.  Under bills inclusive deals Landlords/ Owners must ensure payment / set up is in place for all bills.  Under council tax rules 2 or more un related sharers are considered to be HMO and in this case Landlords/ Owners are always responsible.

Income tax

When resident in the UK, it is entirely the Landlords responsibility to inform HMRC of rental income received, and to pay any tax due. Where the Landlord is resident outside the UK during a tenancy, he will require an exemption certificate from the Revenue & Customs before he can receive rental balances without deduction of tax. Where we are managing the property we will provide advice and assistance on applying for such exemption.

The inventory

It is most important that an inventory of contents and schedule of condition be prepared, in order to avoid misunderstanding or dispute at the end of a tenancy. Without such safeguards, it will be impossible for the Landlord to prove any loss, damage, or significant deterioration of the property or contents. In order to provide a complete Service, we will if required arrange for a member of staff to prepare an inventory and schedule of condition, at the cost quoted in our Agency Agreement.

What is an Assured Shorthold Tenancy?

Most tenancies will automatically be Assured Shorthold Tenancies (ASTs), provided the rent is under £100,000 a year and the property is let to private individuals. Tenancies are usually granted for an initial fixed term of either 6 to 12 months. When the fixed term has expired the landlord is able to regain possession of the property provided he gives two months written notice to the tenant. In addition, if the tenant owes at least 2 months or 8 weeks rent on the property he can apply through the court to seek a possession order.

Health and Safety and other Legal Requirements

The following requirements are the responsibility of the owner (Landlord). Where you have signed our Full Management Agency Agreement, they are also our responsibility. Therefore where we are managing we will need to ensure compliance.

Gas

Annual safety check

Under the Gas Safety Regulations all gas appliances and flues in rented accommodation must be checked for safety within 12 months of being installed, and thereafter at least every 12 months by a competent engineer (e.g. a Gas Safe registered gas installer).

Maintenance: There is a duty to ensure that all gas appliances, flues and associated pipework are maintained in a safe condition at all times.

Records: Full records must be kept for at least 2 years of the inspections of each appliance and flue, of any defects found and of any remedial action taken.

Copies to tenants: A copy of the safety certificate issued by the engineer must be given to each new tenant before their tenancy commences, or to each existing tenant within 28 days of the check being carried out.

Electrical

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 require that two key duties a private landlord must meet: (1) to ensure that the standards for electrical installations in the the IET Wiring Regulations, published by the Institution of Engineering and Technology (IET) and the British Standards Institution as BS 7671 are met during any period when the residential premises are occupied under a specified tenancy; and (2) ensure every electrical installation in the residential premises is inspected and tested at intervals of no more than 5 years or, where the most recent report requires such intervals of less than 5 years, at the intervals specified in that report.  This includes the Electrical Equipment (Safety) Regulations 1994, the Plugs and Sockets Regulations 1994, the 2005 Building Regulation – ‘Part P, and British Standard BS1363 relating to plugs and sockets. There are 2 types of electrical inspection, one of the actual installation, and another of any portable electrical appliances (PAT test).

Fire

The Furniture and Furnishings (Fire) (Safety) Regulations 1988 (amended 1989 & 1993 & 2010) provide that specified items supplied in the course of letting property must meet minimum fire resistance standards. The regulations apply to all upholstered furniture, beds, headboards and mattresses, sofa-beds, futons and other convertibles, nursery furniture, garden furniture suitable for use in a dwelling, scatter cushions, pillows and non-original covers for furniture. They do not apply to antique furniture or furniture made before 1950, bedcovers including duvets, loose covers for mattresses, pillowcases, curtains, carpets or sleeping bags. Items which comply will have a suitable permanent label attached. Non-compliant items must be removed before a tenancy commences.

Smoke Alarms

All properties must comply with the Smoke and Carbon Monoxide Alarm (England) Regulations 2015.  The regulations require private rented sector landlords, from 1 October 2015, to have:

• at least one smoke alarm installed on every storey of their rental property which is used as living accommodation, and
• a carbon monoxide alarm in any room used as living accommodation where solid fuel is used – after that, the landlord must make sure the alarms are in working order at the start of each new tenancy.

We therefore strongly recommend that the Landlord fit at least one alarm on each floor (in the hall and landing areas), and a carbon monoxide alarm in a room with a solid fuel appliance.

Is your property a House in Multiple Occupation (HMO)?

If your property is on 3 or more levels and let to 5 or more tenants comprising 2 or more households (i.e. not all of the same family) it will be subject to mandatory licensing by your local authority. Whether mandatory licensing as above applies or not, if there are 3 or more tenants not all related in any property, it is still likely to be an HMO, and special Management rules apply. Ask your Letting Agent or visit your local authority website for details.

The Housing Health and Safety Rating System (HHSRS)

The HHSRS provides an analysis of how hazardous a property is through assessment of 29 potential hazards found in housing. Landlords have to maintain their properties to provide a safe and healthy environment. The HHSRS is enforced by local authorities.

For further information visit your local authority website.

Tenancy Deposit Protection (TDP)

Since 6 April 2007, all deposits taken by landlords and letting agents under Assured Shorthold Tenancies (ASTs) in England and Wales must be protected by a tenancy deposit protection scheme. Landlords and letting agents must not take a deposit unless it is dealt with under a tenancy deposit scheme. To avoid any disputes going to court, each scheme is supported by an alternative dispute resolution service (ADR). Landlords and letting agents can choose between two types of scheme; a custodial scheme and insurance-based schemes.

If we are not providing our Full Management Service we will normally transfer the tenancy deposit to you within 5 days of receiving it.  You must then register it with a TDP Scheme within a further 25 days if the tenancy is an Assured Shorthold Tenancy.  If you fail to do so the tenant can take legal action against you the landlord in the county court.  The court will make an order that you must pay the deposit back to the tenant or lodge it with the custodial scheme which is known as the Deposit Protection Scheme (DPS).  In addition a further order will be made requiring you pay compensation to the tenant of an amount equal to three times the deposit.  You will be unable to serve a Section 21 Notice on your tenant until compliance with the above conditions, and the court will not grant you a possession order. We have no liability for any loss suffered if you fail to comply.

Tenancy Deposit Protection – Prescribed Information

Legislation requires that certain information must be given to the tenant within 14 days of a deposit being taken. Whether you use the DPS, or the TDSL scheme, only some of the information is provided to the tenants by the scheme administration. The remainder must be provided by the landlord.

A special ‘Tenancy Deposit – Prescribed Information’ form has been designed for this purpose, and a copy is available from this agency.

It is very important that the form is completed fully and accurately, and that you attach to it a printed version of the relevant scheme’s Terms and Conditions. These can be downloaded from their respective websites on the following links, depending on which scheme you use:

DPS: http://www.depositprotection.com/

TDS: https://www.tds.gb.com/

MY DEPOSITS: http://www.mydeposits.co.uk/

It is also important that under Paragraph 7 of the form you include the exact terms in the tenancy agreement that permit deductions from the deposit.

It is recommended that a signed copy of the form is given to each tenant individually. You should also retain a single copy signed by every tenant, in order to prove that the information has been given. So where there are say 4 tenants, you need 5 copies.

Be sure to comply with the above requirements fully and accurately, because penalties to the landlord for non-compliance can be heavy.

Where we are providing our Full Letting & Management Service we will handle all of this for you as part of our service. Deposits held in our Deposit scheme. Certificates are held on the tenant portal for the tenants to access any time.

The Disability Discrimination Act 2005

The DDA 2005 addresses the limitations of current legislation by extending disabled people’s rights in respect of premises that are let or to be let, and commonhold premises. Landlords and managers of let premises and premises that are to let will be required to make reasonable adjustments for disabled people. Under the new duties, provided certain conditions are met (for example, that a request has been made), landlords and managers of premises which are to let, or of premises which have already been let, must make reasonable adjustments, and a failure to do so will be unlawful unless it can be justified under the Act. Landlords will only have to make reasonable adjustments. And they will not have to remove or alter physical features of the premises.

The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 (EPC’s)
Since 1st October 2008 landlords offering property to let have been required by law to provide prospective tenants with an Energy Performance Certificate for their property.

• A new certificate will not be required on each let since, in the case of rental property, EPCs will be valid for 10 years.
• EPCs must be provided free either when (or before) any written information about the property is provided to prospective tenants or a viewing is conducted.
• We have a database of registered energy assessors, and we will be pleased to arrange an EPC inspection and assessment on your property upon request.
• Please note that we cannot market your property to let until we have in our possession a valid EPC for the property.

Landlord’s duties for Legionnella management

• Landlords of residential accommodation have responsibilities for combating Legionnaires Disease. We can provide further information on request. You will also find more information on your local authority website. More detailed advice is available on the Health & Safety Executive’s website.
• As a landlord you are legally required to manage your property so as not to expose tenants, residents and visitors to risk. Heavy fines or even imprisonment can be imposed especially if someone were to unfortunately die. You can be prosecuted even if there is an exposure to risk without anyone actually becoming ill.
• We can arrange at your expense, on request, for a suitably qualified plumber to carry out an assessment and issue the appropriate paperwork to enable your compliance.

Fire Safety & Regulations :

• HMO properties including unlicenced properties, should be equipped with fire safety to meet regulations.  Smoke and Heat detection, smoke seals  emergency lighting.  Fire doors. Escape plans. Thumb turns.  Escape windows.  Fire safety equipment, fire blankets .  Fire Risk Assessments.
• We hope that the information summarised in this guide will be of assistance to you. If there are any aspects of which you are unsure, please ask us.

Disclaimer: The information contained herein is not a commentary on the law, nor does it cover all legislation and aspects of lettings. For legal advice you should always consult a solicitor.

Please download our guide to investing in the North East.

• Top Areas to invest
• What tenants are looking for
• Don’t go List
• Most popular set ups
• Guide to rents – North East
• Standards & guide to long life refurbishments
• Top tips

Due to Fire safety we do not permit the following to be installed or used in your room or this property, AT any time!

Fridges / Freezers or other kitchen appliances

Kitchen appliances , fridges and freezers should not be used in your room for fire safety.  The HMO Licensing standards do not permit these items to be used/ stored in rooms in  shared accommodation , this is due to the high risk of Fire.

Please remove the appliance from your space.

Fridge and Freezer tips – Rooms To Let North East – Rooms to Rent in the North East (roomstoletne.co.uk)

Electric/ Gas / portable Heating

Electric fires or other portable heating should not be used within this building.  This rule is in place to ensure Fire Safety Regulations.  You will find information regarding this within your tenancy agreement.

Please also find more information on using portable heating , electric fires within the bills inclusive package.

WARNING : Using portable heating will not only put you and your housemates at risk.  It will also bump up the bills .  You and your housemates will collectively be responsible for extra charges to the bills.

Bills Included – Fair Usage Policy – Rooms To Let North East – Rooms to Rent in the North East (roomstoletne.co.uk)

EXTENSION LEADS – ELECTRICS

Extension leads and multiple electric extension connections are deemed a fire risk and should not be set up in your space.

CANDLES / WAX MELTS

Candles / wax melts are banned from HMO for fire risk

SCOOTER BIKE / VEHICLE CHARGING

Scooter – Bike/ vehicle Charging –   We do not have any properties that currently support this.  You will need to find a local charging point.  It will be a fire risk charging via our properties.

When you sign up into a agreement,  The initial term is 6 months.  Everyone starts on 6 month tenancy.  After then the tenancy will be renewed or continue periodic ( month to month)

If your in your fixed term and want to end the term.  You will need a replacement tenant to take over the contract. If you cant find a replacement, we can advertise the space and find a tenant to take over so you can be released from your fixed term tenancy.

If you find a replacement tenant.

Charges and fees involved are

• £50.00 replacement tenant fee.

This covers the administration of referencing and registering the new tenant.  Deposit registration.  & preparation of the legal tenancy documentation.

The new tenant will need to satisfy references and suitability to take over the contract.

Once the tenant is agreed.  Your check out will be planned.  Please ensure the process is as smooth as possible and you satisfy all the check out requirements so the replacement tenant can move across without any issues.

Termination of contract.

Should you wish to leave the contract early, you will be liable for the re- letting of the property and the landlord costs involved with this.

You will remain liable for the rent in your contract until the start date of the new tenants tenancy.

If you have any questions on this or need assistance.  Please speak to our management Team.

Some properties have heating thermostats.

The houses will be set to a program to ensure the correct heat levels are achieved in the house.

The property shouldn’t be too hot or too cold

For Health and Safety.  To achieve this we have fitted thermostats to properties to make sure no excessive heat or cold.

Please find operation manuals here ( CLICK THE PICS).

House share

Rooms are single occupancy only

This rule is in place for the safety of everyone in the house.

There should be no dual occupants at this house.

• This rules is to ensure there are no breaches of fire safety at any time.
• Example – Where a house share is set up for 5 people, the facilities in the house are for 5 people ONLY.
• Our fire safety Regs in place are for 5 occupants only
• We will only expect 5 occupants in the event of a fire

• Extra people in the house will mean there is not enough facilities for the paying tenants in the house.

• Higher – greater wear and tear and maintenance issues in the property as the house is being over used by Non tenants.
• If your paying rent for the house this is to cover the bills and services.  If there are more people in the house than there should be , then you are at risk of having to pay extra bills outside of fair usage.  basically you are potentially paying for someone who isnt a tenant in the house.
• Safety and security.  Everyone should have the right to know who they are living with. If there are people here that shouldn’t be its a safety risk towards other tenants in the property.

If you notice a dual occupant and suspect this person is using the house and shouldn’t be , you can report it confidentially to Property Management.

We provide homes that are high standard of living.

You our tenants are our top priority.

 Ensuring your Safety , Security and Health and Safety at all times is our priority

Your Room

To ensure your stay with us is a good experience and to prevent any issues.

Clean & Tidy:

Please keep your room clean and tidy. A full clean of your room should be carried out
by yourself at least once a week. Including dusting, hoovering, and general cleaning /
upkeep. The house is equipped with the tools to carry out the cleaning of this space.
A clean room will keep you in good health.

Ensuites

Ensuites should be kept clean for your hygiene. You should clean and keep all areas
of the ensuite in good order. Including toilet and shower which are important to
remain in good cleanliness. The drainage of your shower needs to be kept clear to
avoid build up of hair and soap products. Showers should drain well at all times to
prevent leakage. Please buy MR Muscle Power Drain Gel (£5-6 from shops) and pour
in the shower drainage to keep the drain running clear. Only toilet paper goes into the
toilet. A clean ensuite room will protect your health and well-being.

Rubbish:

Any rubbish you have should go straight outside to the waste bins. Please do not
collect / store rubbish in your room.
Food Waste:
Food waste should be disposed of directly outside ( at all times) Food waste indoors
will attract pests.

Ventilation:

Please keep your room well ventilated. You should be opening blinds/ curtains and
windows each day. Especially in winter. Failure to properly ventilate will cause mould
growth and is a risk to your health and can even result in Death.

Banned Items / FIRE SAFETY:

The following items should not be in your room. These are banned for fire safety and
if found we will remove.

• Candles, Electric heaters, trailing power extensions leads,
  Fridge Freezers. Kitchen items ie ninjas, Kettles and Toasters.
  Fire Safety.

Please report any issues asap through your COHO app or direct to management by
[email protected]